Customer Success and Professional Services Leader | Waymarker Podcast

Jordan Roberts is an experienced customer success and professional services leader in the SaaS (software-as-a-service) industry. He currently serves Indigo BioAutomation as Director of Client Success and Support, where he leads a team responsible for implementing and providing support after their clients’ go-lives. Starting as an MBA intern, Jordan recently capped off a 10-year journey with Healthx where he ended his time there as Director of Professional Services Operations. In IT and healthcare services, Jordan is known for business planning, operational management, analytical skills, process improvement, and project profitability.

Jordan is also the owner of Home Improvement Warehouse in Connersville, Indiana where his business provides quality items for home improvement projects at affordable prices. A Connersville native, Jordan attended college up the road at Anderson University where he earned his BA in Management and an MBA. He also played on AU’s golf team.

Waymarker, meet my friend and a dynamic problem solver, Jordan Roberts!

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